Privacy
Policy
Our privacy promise is that we
will aim for best practice in the handling of personal
information, by following the privacy principles below
unless authorised or required by law to depart from
them. If you have any enquiries about this privacy
policy, or to make an access or amendment request,
please contact our Privacy Officer, Anna Johnston,
on (02) 9432 0320.
Limiting
our collections
We will only collect personal information if:
- it is for a lawful purpose
that is directly related to one of our functions,
and
- it is reasonably necessary for
us to have the information
How we will
collect personal information
- We will collect personal information
directly from the individual concerned unless it
is unreasonable or impractical
- We will not collect personal information
by unlawful means
- We will not collect personal information
that is intrusive or excessive
- We will take reasonable steps
to ensure that the personal information we collect
is relevant, accurate, up-to-date and complete
Transparency
When collecting personal information, we will tell the
person:
- what part of Brookfield will
hold and/or have access to their personal information
- what it will be used for
- what other organisations (if any)
routinely receive this type of personal information
from us
- how the person can access their
personal information held by us
- whether the collection is required
by law
- what the consequences will be
for the person if they do not provide the information
to us
We will enable anyone to know, upon
request, whether we are likely to hold their personal
information, and if so:
- what type of information we
hold about them
- the purposes for which it will
be used
- how they can access their own
personal information
Security
safeguards
- We will take reasonable security
measures to protect personal information from loss,
unauthorised access, use, modification or disclosure
- We will take reasonable steps
to ensure personal information is stored securely,
not kept longer than necessary, and disposed of appropriately
Access and amendment
- We will allow people to access
their personal information without unreasonable expense
or delay
- We aim to respond to requests
within 30 days
- We will only refuse access where
authorised by law, and we will provide written reasons
- We will allow people to update,
correct or amend their personal information where necessary,
to ensure it is accurate, relevant, up-to-date, complete
or not misleading
- Where possible, we will notify
any other recipients of any changes
Accuracy
Before using or disclosing personal information, we will
take appropriate steps to ensure that the information
is relevant, accurate, up-to-date, complete, and not
misleading
Use and
disclosure
We will use or disclose personal information only for
the primary purpose for which it was collected, unless
one of these apply:
- the person has consented
- for a directly related secondary
purpose within the reasonable expectations of the person
- to a related or associated company
within the Brookfield group for the purpose of providing
a service
Other
We do not use linked health records, nor do we use unique
personal identifiers. It is not practicable for us
to provide anonymous services. |
